How technology can help improve the patient experience

What is patient experience?What do we mean by ‘patient experience’? Respected patient experience body The Beryl Institute defines patient experience as: “The sum of all interactions, shaped by an organisation’s culture, that influence patient perceptions...

Your NHS Needs You!

Last week the BBC reported that the Welsh Conservative party would introduce a £10 fine for patients who frequently miss NHS hospital appointments, should they win power at next year’s assembly election. This view has...

UK healthcare blog round-up

There are roughly two million different opinions on how to run the NHS, and there are some fascinating healthcare blogs to add to the debate. Here are a selection of some of those that are...

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