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Satisfaction with NHS at record low levels |
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The King’s Fund and the Nuffield Trust have analysed he results of the National Centre for Social Research’s British Social Attitudes Survey, which asks questions about satisfaction with health and care services, funding, and policy. Satisfaction with the NHS overall fell to 29% - down 7% on 2021 and the lowest recorded since the survey started in 1983. Waiting times for GPs and hospital appointments, staff shortages, and insufficient funding were chosen as the main reasons for being dissatisfied. Satisfaction with social care was down to a catastrophic low of 14%.
Respondents picked not being able to get the social care they need, poor pay, working conditions and training, and lack of support for unpaid carers as the main reasons for being dissatisfied. Some 83% of respondents felt the NHS has a ‘major’ or ‘severe’ funding problem. But support for the NHS’ founding principles remains strong, with 93% of respondents saying it should be free at the point of delivery and 84% saying it should be available to everyone. The think-tanks argue politicians and policy makers should look at what caused higher levels of satisfaction in the past to address the issues. Higher satisfaction tends to coincide with investment, action on waiting times, and a happier workforce. |
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