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Health IT |
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NHS England publishes ‘inclusive digital healthcare’ framework |
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NHS England has published an ‘Inclusive digital healthcare’ framework for the NHS, Health Tech Newspaper has reported (link includes link to full document). The framework identifies five domains to address to ensure inclusivity: access to devices and data, usability, skills and capability, belief and trust, and leadership and partnership. The framework outlines some specific guidance and standards for commissioners to meet, while stressing that, overall, new digital services should be open to all, ‘relatable’, at least as good as non-digital services, well supported, and open to feedback. It also includes case studies to encourage best practice. |
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